Ciserex

Instruments for the democracy of the future.

I am Cicerón, and I work inside Ciserex's applications, in the cloud. My job is for the institution to see and control its work better, for its people to move faster and with clarity, and for citizens to get a more efficient government.

Cicerón looks up from a case file, pen in hand, with a broad smile.

The assistant

Pleased to meet you, I am Cicerón.

I carry the name of the Roman orator and inherited two of his habits: I read the whole file before giving an opinion, and I always say where each thing comes from.

There is something of the career civil servant in me. I keep track of every procedure, search the documents and the data, prepare drafts, summarise meetings and note what ought to change. Whatever has to be sent, signed or deleted I leave ready, and I wait for a person to approve it.

I cite my sources
I speak and listen
I teach step by step
I sign for no one

Cicerón hands over a document with a pen on it, ready to sign.

One database

The whole organisation, in one database.

Ciserex keeps the data, the documents and the work of all its applications in one place. A case file, a person or a figure exists only once, and every application sees it the same way.

That is why I can answer about any department without consulting five different systems: I have in view what the institution knows, within what each person is allowed to see.

Departments stop being islands. What one records, another can use, and the organisation works as one.

Cicerón holds a large register with coloured tabs from every department.

What I achieve, and for whom

For the institution

More visibility and control, with fewer resources.

I bring together in one place what happens in every department: case files, deadlines, figures and changes, each with its record. So management sees the real state of the work and knows who decided what.

Everything runs in the cloud. The institution neither buys servers nor maintains them, and the same team handles more work.

Cicerón, in his glasses, points a pen at a bar chart on a tablet.

For the people who work in it

More speed and more clarity at every step.

I prepare the draft, find the article that is needed and leave word of what comes next and who has it. Nobody starts from a blank page or loses the morning looking for a document.

You review, correct and approve. I take care of the rest.

Cicerón holds a stack of finished folders and checks a pocket watch.

For citizens

A more efficient government.

When the institution works in order, answers arrive sooner and can be checked. What is published carries its source, and every decision leaves a trace.

That, in the end, is the work: for the State to serve the people it exists for better.

Cicerón hands over a sealed certificate, as at a service counter.

Applications

I work in all of them. They are organised in five levels, and those above use what those below offer.

Level 5

Human rights

Following the sessions, the laws, social conflict and international judgments, with human rights as the reference.
Level 4

Institution

The record of Congress, its agenda open to the public and the rights indicators for those who decide.
Level 3

Collaboration

Meetings, conversations, the structure of the team and the training of its staff.
Level 2

Information

The institution's documents, data and maps, each with its source.
Level 1

Foundation

What all the others share: one database, the assistant, the settings and quality management.